2. Scope of this Privacy Policy
This Privacy Policy applies to all Personal Information collected by RangCanvas through or in connection with the Website and our Services. It governs the collection, use, storage, disclosure, and protection of information provided by visitors, customers, parents, guardians, students, educators, and other users who access or interact with our Services.
This Policy applies when you browse our Website, create an account, purchase digital or physical products, enrol in our art programs, subscribe to our communications, contact our support team, participate in events or promotions, submit artwork or other content, or otherwise engage with any products or services offered by RangCanvas.
This Privacy Policy applies solely to information collected by RangCanvas. It does not apply to third-party websites, applications, payment gateways, social media platforms, or other services that are not owned or controlled by RangCanvas, even if they are accessible through links available on our Website. We encourage you to review the privacy policies of such third-party services before providing any personal information.
3. Definitions
For the purposes of this Privacy Policy, the following terms shall have the meanings set forth below:
"RangCanvas," "we," "our," or "us" refers to RangCanvas and its website, www.rangcanvas.in, including all products, services, applications, and platforms owned or operated by RangCanvas.
"Website" refers to the official RangCanvas website, www.rangcanvas.in, and any associated web pages, subdomains, or digital platforms operated by RangCanvas.
"Services" means all products and services offered by RangCanvas, including art classes, digital drawing books, downloadable educational resources, online learning content, AI-assisted learning tools, future physical products, and related offerings.
"User," "you," or "your" means any individual who visits, accesses, browses, registers, purchases, or otherwise uses the Website or Services, including customers, parents, guardians, students, educators, and visitors.
"Personal Information" means any information that identifies or can reasonably identify an individual, either directly or indirectly, including but not limited to name, email address, phone number, billing or shipping address, payment-related information, account details, and other information collected through the Website or Services.
"Child" means an individual who has not attained the age required under applicable law to provide valid consent for the processing of Personal Information.
"Applicable Law" means all applicable laws, rules, regulations, and legal requirements governing the collection, processing, storage, disclosure, and protection of Personal Information, including the laws of India and any other jurisdiction where applicable.
4. Information We Collect
RangCanvas may collect Personal Information that you voluntarily provide to us, information collected automatically through your use of the Website, and information received from third-party service providers where permitted by applicable law.
The Personal Information we collect may include your name, email address, mobile number, billing and shipping address, account credentials, payment and transaction details, order history, communication preferences, enquiries, feedback, and any other information you choose to provide while using our Services.
If you enrol in our art programs or purchase educational services on behalf of a child, we may also collect limited information relating to the student, such as the student's name, age, course details, artwork submissions, certificates, and learning progress, only to the extent necessary to provide our Services.
When you visit our Website, we may automatically collect certain technical information, including your IP address, browser type, device information, operating system, pages visited, referral source, cookies, and usage data to improve the performance, functionality, security, and user experience of our Website.
We may also receive limited information from trusted third-party service providers, including payment gateways, analytics providers, advertising platforms, customer support tools, and other service partners, solely for the purposes described in this Privacy Policy.
5. How We Collect and Use Personal Information
RangCanvas collects Personal Information directly from you when you create an account, purchase a product, enrol in our art programs, complete forms, contact us, subscribe to our communications, participate in events or promotions, or otherwise interact with our Website or Services. We may also collect certain information automatically through cookies, analytics tools, and similar technologies, as well as from trusted third-party service providers such as payment gateways and customer support platforms.
We use your Personal Information to provide and improve our Services, process orders and payments, deliver digital products, manage user accounts, respond to enquiries, provide customer support, communicate important updates, personalise your experience, conduct analytics, prevent fraud, maintain the security of our Website, comply with legal obligations, and operate our business efficiently. Where permitted by applicable law, we may also use your information to send promotional communications about our products, services, offers, or events, and you may opt out of such communications at any time.
6. Legal Basis for Processing
RangCanvas processes your Personal Information only where permitted under applicable law. We process your information based on your consent, the performance of a contract, compliance with legal obligations, our legitimate business interests, or any other lawful basis applicable under relevant data protection laws. By using our Website or Services, you acknowledge and consent to the collection, processing, and use of your Personal Information as described in this Privacy Policy.
7. Children's Purchases and Parent Responsibility
RangCanvas provides products and services primarily for purchase by adults, including parents and legal guardians. Children should not make purchases, create paid accounts, or enter into financial transactions through the Website without the knowledge, supervision, and consent of their parent or legal guardian.
Parents and legal guardians are solely responsible for supervising a child's access to the Website, payment methods, devices, and online purchases. Any purchase made using a parent's or guardian's account, payment instrument, or device shall be deemed to have been made with their authorization, unless otherwise required by applicable law.
RangCanvas shall not be responsible for unauthorized purchases resulting from a parent's or guardian's failure to supervise a child's use of the Website, devices, accounts, or payment methods. Customers are responsible for ensuring that children do not have unrestricted access to payment credentials or purchasing facilities.
Refund requests relating to purchases claimed to have been made by a child without parental knowledge shall be reviewed in accordance with the RangCanvas Refund and Cancellation Policy. RangCanvas reserves the right to refuse refunds where there is reasonable evidence that the purchase was completed using the customer's own account, device, or authorized payment method, except where otherwise required under applicable law.
We strongly encourage all parents and legal guardians to monitor their children's online activities and to ensure that all purchases of RangCanvas products or services are made responsibly under their supervision.
8. Cookies and Tracking Technologies
RangCanvas uses cookies, web beacons, pixels, log files, analytics tools, and similar tracking technologies to operate, maintain, secure, and improve the Website and our Services. These technologies help us remember your preferences, maintain user sessions, process purchases, understand how visitors interact with the Website, measure the effectiveness of our marketing campaigns, and enhance the overall user experience.
We may use both our own cookies and cookies provided by trusted third-party service providers, including analytics, payment, advertising, and customer support partners. Some cookies are essential for the proper functioning of the Website, while others help us analyse website performance, personalise content, and provide relevant advertisements.
By continuing to use our Website, you consent to our use of cookies and similar technologies in accordance with this Privacy Policy, unless you disable or manage such cookies through your browser or device settings. Please note that disabling certain cookies may affect the functionality, security, or performance of the Website and may limit your ability to access certain features or complete transactions.
9. Payment Information & Transaction Security
RangCanvas is committed to providing a secure shopping experience for all customers. All payments made through the Website are processed using trusted third-party payment gateways and secure payment service providers that employ industry-standard encryption and security measures. RangCanvas does not store or have access to your complete credit or debit card details, CVV, UPI PIN, net banking credentials, passwords, or one-time passwords (OTPs).
To protect both our customers and our business, we may maintain records relating to transactions, including order details, payment status, transaction identifiers, billing information, and other information reasonably necessary for payment verification, fraud prevention, customer support, legal compliance, and dispute resolution.
Users are solely responsible for maintaining the confidentiality of their account credentials and payment information and should never share passwords, OTPs, UPI PINs, or other sensitive authentication details with any person claiming to represent RangCanvas. RangCanvas shall not be liable for any loss arising from unauthorized access, phishing, fraud, negligence, or misuse of a customer's account, device, or payment method beyond our reasonable control.
RangCanvas reserves the right to verify, suspend, cancel, or refuse any order or transaction that appears suspicious, fraudulent, unauthorized, or in violation of applicable law or our Terms and Conditions. Any refunds, cancellations, or payment disputes shall be governed by our Refund and Cancellation Policy and applicable laws.
10. Disclosure of Information
RangCanvas values your privacy and does not sell, rent, or trade your Personal Information to third parties for their independent marketing purposes. We may disclose your Personal Information only where necessary to operate our business, provide our Services, process payments, fulfil orders, comply with legal obligations, protect our legal rights, or where such disclosure is otherwise permitted or required by applicable law.
Your Personal Information may be shared with trusted third-party service providers, including payment gateways, website hosting providers, cloud storage providers, analytics and marketing partners, customer support platforms, logistics and courier partners, technology providers, and other service providers who assist us in operating the Website and delivering our products and services. Such parties are authorized to use your information only for the purposes for which it is disclosed and are expected to maintain appropriate safeguards to protect your Personal Information.
We may also disclose your Personal Information to government authorities, regulatory bodies, law enforcement agencies, courts, or other competent authorities where disclosure is required by law, legal process, or to protect the rights, property, security, or legitimate interests of RangCanvas, our users, or the public.
In the event of a merger, acquisition, restructuring, business transfer, or sale of all or a portion of our assets, your Personal Information may be transferred as part of such transaction, subject to applicable laws and appropriate confidentiality obligations.
11. Data Retention
RangCanvas retains your Personal Information only for as long as it is reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our Services, complete transactions, comply with legal, regulatory, tax, accounting, or contractual obligations, resolve disputes, enforce our legal rights, and maintain appropriate business records.
When your Personal Information is no longer required for these purposes, we will take reasonable steps to securely delete, anonymize, or otherwise dispose of such information in accordance with applicable law and our internal data retention practices.
12. International Data Transfers and Security Measures
Your Personal Information may be processed, stored, or transferred to trusted third-party service providers or cloud infrastructure located in India or other jurisdictions where RangCanvas or its service providers operate. By using our Website or Services, you acknowledge and consent to such transfers, subject to applicable laws and appropriate safeguards to protect your Personal Information.
RangCanvas implements reasonable technical, administrative, and organizational security measures to protect your Personal Information against unauthorized access, disclosure, alteration, loss, misuse, or destruction. These measures may include secure hosting, SSL encryption, access controls, password protection, firewalls, transaction monitoring, and other industry-standard security practices. However, no method of electronic transmission or storage is completely secure, and while we strive to protect your Personal Information, we cannot guarantee its absolute security.
13. Your Rights
Subject to applicable law, you may have the right to access, review, update, correct, or request the deletion of your Personal Information, withdraw your consent where applicable, or object to certain processing activities. To exercise any of these rights or to submit a privacy-related request, you may contact RangCanvas using the contact details provided in this Privacy Policy. We may request reasonable verification of your identity before processing such requests.
14. Third-Party Services
The Website may contain links to, integrate with, or utilize services provided by third parties, including payment gateways, analytics providers, advertising platforms, cloud hosting providers, social media platforms, video hosting services, logistics partners, and other technology service providers. These third-party services operate independently and are governed by their own privacy policies, terms, and practices.
RangCanvas does not control and is not responsible for the privacy practices, content, security, or policies of any third-party website or service. We encourage you to review the applicable privacy policies of such third parties before providing any Personal Information or using their services. Your interactions with any third-party service are solely between you and the respective third-party provider and are subject to their applicable terms and conditions.
15. AI Services & Future Technologies
RangCanvas may, from time to time, introduce AI-powered features, AI-guided learning tools, virtual tutors, personalized recommendations, automated customer support, content generation technologies, or other emerging technologies to enhance the learning experience and improve our Services. Any Personal Information processed through such features shall be collected, used, stored, and protected in accordance with this Privacy Policy and applicable law.
Unless expressly stated otherwise, AI-generated content, recommendations, or learning assistance are intended solely to support educational purposes and should not be considered professional, legal, medical, financial, or other expert advice. RangCanvas reserves the right to modify, update, suspend, or discontinue any AI-powered feature or future technology at any time without prior notice, subject to applicable law.
16. Future Physical Products
RangCanvas may expand its Services to include the sale and delivery of physical products, including but not limited to art supplies, books, stationery, educational kits, merchandise, and other creative learning materials. In connection with such purchases, we may collect and process additional information, including billing details, shipping addresses, delivery preferences, order history, and related transaction information, solely for the purpose of processing orders, fulfilling deliveries, providing customer support, handling returns or exchanges, and complying with applicable legal and regulatory obligations.
The collection, use, storage, and protection of such information shall be governed by this Privacy Policy, our Terms and Conditions, Shipping and Delivery Policy, Refund and Cancellation Policy, and any other applicable policies published on the Website. RangCanvas reserves the right to update these policies as our products and services evolve.
17. Changes to this Privacy Policy
RangCanvas reserves the right to modify, amend, or update this Privacy Policy at any time to reflect changes in our business practices, Services, legal or regulatory requirements, or technological developments. Any revised version of this Privacy Policy will be posted on this page with an updated "Effective Date" or "Last Updated" date. Your continued use of the Website or our Services after such changes become effective shall constitute your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to remain informed about how we protect your Personal Information.
Privacy Policy
1. Introduction
Welcome to RangCanvas.
This Privacy Policy ("Privacy Policy" or "Policy") describes how RangCanvas ("RangCanvas," "we," "our," "us," or the "Site") collects, receives, uses, stores, processes, shares, transfers, and protects the personal information of individuals who visit or use our website located at www.rangcanvas.in (the "Website"), purchase our products, enrol in our art programs, access our digital learning resources, or otherwise interact with any services, products, applications, or platforms owned or operated by RangCanvas (collectively, the "Services").
RangCanvas is a creative education platform dedicated to providing structured art education through offline art classes, digital drawing books, printable educational resources, online learning materials, creative workshops, and other educational products and services. As our platform continues to grow, our Services may also include AI-assisted learning tools, subscription-based content, physical educational products, merchandise, mobile applications, and other related offerings.
We recognize that your privacy is important and are committed to protecting your Personal Information with transparency, integrity, and appropriate security measures. This Privacy Policy explains what information we collect, how we collect it, how we use, store, disclose, and safeguard it, the choices and rights available to you regarding your Personal Information, and how you may contact us with any privacy-related questions or requests.
This Privacy Policy applies to all visitors, customers, parents, guardians, students, educators, business partners, and other individuals who access or use our Services. By accessing, browsing, registering for an account, making a purchase, enrolling in a program, submitting information, or otherwise using the Website or our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, you should discontinue use of the Website and our Services.
This Privacy Policy should be read together with our Terms and Conditions, Refund and Cancellation Policy, Shipping and Delivery Policy, and any other policies or legal notices published on the Website, each of which forms an integral part of your use of the Services.
RangCanvas reserves the right to amend, update, or modify this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technological developments, or the Services we provide. Any revised version of this Privacy Policy will be published on this page with an updated "Effective Date," and your continued use of the Website following such changes shall constitute your acceptance of the revised Privacy Policy.
18. Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your rights (e.g., access, update or delete your personal information), please contact:
Email: support@rangcanvas.in